Showing posts with label leadership. Show all posts
Showing posts with label leadership. Show all posts

Sunday, February 16, 2020

LEADERSHIP AND PARENTING: DEAD RINGERS?


I am endlessly fascinated by that playing football is considered a training ground for leadership, but raising children isn’t.” So said political analyst Dee Dee Myers and indeed, this is a fascinating observation because leadership and parenting are possibly the two roles that are most similar in requirements for success.

Take a well-known quote about parenting; “There are two lasting bequests we can give our children; one is roots and the other is wings.” Replace the word children with employees and it holds equal value. Or a quote about leadership: “Before you are a leader, success is all about growing yourself. Once you’re a leader, success is all about growing others.” Replace ‘leader’ with parent’ and again, snap!

Recognising our influence on those we lead or guide is the key to both parenting and leadership – and we influence both children and employees on several levels, three in fact. First of all, with what we do and what we say.  If what we say isn’t consistent with what we do, most of us can recognise that we create confusion and incoherence. In other words, we know that the old maxim “do what I say, not what I do!” is obsolete and doesn’t work. Whatever we say, especially to anyone we have influence over –a child or an employee– needs to be followed up by action that is congruent with our spoken words. If not, the result is a loss of respect - with often dire consequences. As if this isn’t challenging enough, there is a third element to take into consideration, and that is how we feel.

When what we feel is inconsistent with either of the other two, it will influence our thinking and our behaviour, no matter how controlled we think we are! It will also be picked up by the other person, and we can never fully know just how sensitive he or she is. The result? Insecurities and a sense of in-authenticity will begin to permeate the relationship, - whether that relationship is with your child, employee or indeed with anyone.

The key to avoiding this –or resolving it if you think you are already inconsistent– is to first ensure you are fully aware of what you are feeling, of any underlying emotions, and then manage those emotions so that they either a) become consistent with your outward communication OR b) if appropriate, you find a positive way to align your actions with your true feelings.

This is obviously, for most of us, easier said than done! Personally, I found it to be a huge challenge early on in life and went through many years of searching and working on myself to gain my own emotional mastery (I’m still ‘a work in progress’!) Raising my own daughter as well as running several companies, it has never ceased to amaze me that such an important life-skill is not given us at the same time as we learn ‘please’, ‘thank-you’, and reading and writing.

As a result, I have made it my life’s mission to help others, especially those who lead, guide and raise others, to learn to identify, understand and manage emotions – their own and those they influence. And the core skills and abilities are the same for both leaders and parents!

Fortunately, I get plenty of help from the copious amounts of relatively recent research findings, from both neuroscience and decades of studies in psychology, evidence that consistently shows just how significant managing our emotions –developing our emotional intelligence– is to not only our own success, but also to our capacity for positively influencing others and for successful, healthy, sustainable relationships, be they with our children, those we lead, or anyone we wish to make a positive difference to!


Wednesday, July 31, 2019

DO YOU REALLY LISTEN?


             We don’t listen. Really, we don’t. Listening requires us to be fully present, and if there is one thing that seems to have become increasingly difficult to do, it’s to be fully present, and therefore to fully listen. In her book Alone Together, researcher and psychologist Sherry Turkle shares her findings that children are complaining more about parents not listening to them than they have ever done. The increased pressures of life appear to have shortened our attention spans significantly, reducing our ability to focus on just one thing at a time. If someone who is speaking to us doesn’t get straight to the point we lose interest and pull out our phone ‘just to check’; we check our devices for social media updates or emails if the film we’re watching has a lull in it, and we text while we’re giving our child instructions on their schedule, all the while convincing ourselves that we are really good at multitasking, when what we are actually getting good at, is doing nothing very well. 

            While we have gained convenience and an ease of connecting that we couldn’t even dream of a generation ago, we seem to be losing the ability for being fully present with someone, for giving all our attention to listening and understanding so that the person feels heard and felt. The erosion of this ability is taking its toll on all relationships, but especially our relationships with our children.

            The breakdown of listening as an ability or skill is also evident inside our own minds where we are ‘multitasking’ while supposedly listening to someone. Although we hear what is being said, we are simultaneously assessing the part that resonated most, even judging it, and framing our own reply while a multitude of other thoughts that have nothing at all to do with the conversation are running rampant in our head; what we’re having for dinner, the traffic report, the shopping list we forgot, the missed phone call and all the emails we have to write as soon as we can get back to our device. I certainly cannot listen successfully in this way, nor can anyone else I have ever met, yet we all continue to attempt to listen and multitask simultaneously as if it were actually possible, then wonder why we have so many misunderstandings and challenges in our communications and capacity to understand each other.

            To truly listen requires attention, willingness to place our own issues aside, and respect. It requires that we give the speaker (even if she is just a toddler) our full and focused attentiveness, that we are willing to untether ourselves from any agenda we might have while we listen, and that we respect the speaker enough to consider his or her expressions seriously. Unfortunately, because this doesn’t happen much today, we experience and witness endless frustrations, misinterpretations, misunderstandings, disagreements, arguments and conflicts in every area of life on an extraordinary, and I would posit unmatched, level.  In families, corporations, organisations, groups, and relationships of every kind, the failure to listen well is rampant and regrettably also forms the basis of assumptions that underlie many important decisions that are made on all levels of society –assumptions that were made because we didn’t take the time, nor did we have the focus, to listen well.

            Learning to listen well and be fully present is a critical skill, and one that we need to give a lot more priority to developing, more now than ever. Learning to master our own emotions is key. The more we are masters of our own emotional state –in other words, the better we can manage our own feelings and stress– the better equipped we are to listen and understand others, especially our children well. It is a significant gain that results from developing the self-awareness and capacity for self-management that is emotional intelligence, and that Applied Emotional Mastery facilitates.


Sunday, December 9, 2018

EMOTIONAL INTELLIGENCE '5-A-DAY' TIPS FOR THE NEW YEAR!

I wonder whether you are as puzzled as I am by the lack of emotional maturity amongst politicians these days? Where is the emotional intelligence? Not that we should expect our leaders to have the highest EI any more than that they should have the highest IQ. but the complete lack of it we are seeing around the world beggars belief. It seems to me that uncontrolled emotions are completely running things.

We all know that emotions are powerful, but I believe there is enough evidence published by now that I can safely claim they are THE most powerful force we have. They drive everything of significance: what you think, how you behave, how you perform, how you communicate, how well your brain works and even how healthy you are. And while emotions are powerful when you are aware of them, emotions wreak havoc when you’re not! Which could be one reason why unmanaged emotions are so prevalent in politics and leadership: there is little if any self-awareness.

As you may be aware (pun intended), self-awareness is a prerequisite for emotional and social intelligence – if you are unaware of what you’re feeling or how it’s impacting you, you are unlikely to have much awareness of how you are affecting others. You will also have less capacity for empathy and, most important of all, for managing your own emotions so you could think and act in ways that work better for you, your goals, your situation and the people around you.

Unfortunately, there is little any of us can do about our leaders (save taking EI into consideration next time we are called on to vote for or influence the election of one, of course.) However, we can always get better at developing our own EI – and thereby influence ourselves and our surroundings in as positive a way as possible. Just as with the plastics crisis, we each can make a difference!

So, as we move towards 2019 (a year that will hopefully be managed with more emotional intelligence) – I offer a few practical guidelines (or for many of you, reminders) to help us all contribute to that! 
Think of them as your ‘EI 5-A-Day’.
  1. Label your feelings rather than other people - avoiding blame.
  2. Own your feelings. Take responsibility for your own emotional reality. (Check in your body; where & what are your feelings?)
  3. Make a distinction between what you feel and what you think.
  4. Acknowledge when your emotions aren’t helpful or working for you and/or others, and take a time-out to self-regulate and problem-solve whatever is causing the emotion (use tension release processes and slow breathing).
  5. Look for learning and growth in your emotions or the stress-producing situation, and appreciate ‘what is’.
I hope you find this a helpful checklist. If so, do pass it on!

Warm wishes,
Jennifer




Wednesday, February 1, 2017

THE SHE CODE

        
          "Something is rotten in the State of Denmark'" so says Shakespeare's fictional character Marcellus in 'Hamlet', and for some reason this sentence keeps popping into my head. It seems eerily relevant to the current state of (almost) our entire world. The way most people feel on a regular basis - whether while on Facebook, Instagram, Twitter or otherwise taking in the latest news bulletin - is unsafe, untrusting, and uneasy. It has gone beyond the remit of this blog, beyond issues of emotional intelligence and mastery (or lack thereof). However, we at Applied Emotional Mastery™ feel compelled to address it anyway, because it IS about emotions and the inescapable ramifications emotionally, of governance, of all leadership. But it is also beyond any one person or ideology. It is the result of a system of leadership, a code of governance that has created a world where hyper-individualism trumps any form of collectivism (no pun intended!), where outward-focused consumerism has become a value, where social isolation and alienation has taken the place of trust and community. This world we have created today is the result of a failed and imbalanced leadership approach, a governing system that, although it plays out in many different political forms around the world, is essentially one system; a system that has been in place for thousands of years, (so you can’t say it hasn’t been given a fair chance!) In fact for more than five thousand years we have prioritized and lauded a masculine paradigm of leadership, by means of patriarchy and other assorted devices of domination. This system has valued - and still values - ‘power over’ versus ‘power with’, physical strength over emotional resilience, thoughts over feelings, logic over intuition, materialism over relationships, measurable achievement over all-inclusive fulfilment, individual success over collective development. 
      Enough already! It is time to change, time to accept we need a different leadership approach. I mean really different – NOT just another patriarchy with a different spin. We need to step outside the limited box of possibilities created by patriarchal thinking and open up to a wider view, one that gives equal value to both male and female qualities.

         To us working in the field of human emotion and development, the obvious first step is to create more balance in our approach to leadership. This does not mean more women in leadership positions or looking at all the other popular feminist actions steps (valuable though these all are), but to look at the inherent value we place on the feminine and the perceived feminine qualities. It does mean to reclaim and restore the formerly undervalued and suppressed leadership qualities; the power of emotional understanding, empathic thinking, affirmative connection, collaborative communication, and appreciation of cycles – all of which are rooted in an increased value of feminine wisdom, and of which we are all capable, men as well as women.
         Historically, these so called ‘feminine’ attributes have been undervalued and perceived as less important than their ‘masculine’ counterparts, especially in leadership, which we believe is at the core of solving our global challenges. For these qualities are those that build human resilience, create mutual care, nourishment and support, and provide collective strength and buoyancy in the face of any and all adversity. They are traits we need to not only recognize as vital, but consciously cultivate as equally important as the qualities that give us assertiveness, ambition, competitiveness and absolutism that we currently give precedence to.
         Having worked for more than a year now exploring and identifying these feminine qualities and principles, we have coined them collectively as the She Code (a ‘code’ being defined as a system of principles that represent or determine a specific behaviour or approach.)
         Currently we are working on offering an ontology for a practical way of leading and being in the world that fully values our yin, archetypically feminine qualities in all of us – men and women – equally with our more masculine qualities, our yang. We want to unearth what has been dormant and undervalued, to illuminate how we are innately designed to have more coherence and balance in our lives, more emotional literacy, more empathic thinking, more listening and collaboration, and more acceptance of difference, -both individually and collectively-. None of this is either ‘political’ or divisive but rather, giving equal value to all of our innate positive qualities will show how we can live with greater harmony and humanity.

         It’s a big ask, and we don’t begin to pretend to have all the answers, but we can possibly contribute to the conversation with more practical applications than are currently on offer, and through the lens of emotional management that is far too infrequently addressed, (or even admitted, far less considered!)
         So watch this space as we explore the SHE CODE, and how, if we can employ ALL our inherent capacities, masculine and feminine, with equal value it will be for the benefit of all.
And if you feel aligned with this and have a comment, question, or would like to contribute to the conversation, please get in touch!
                                                      Jennifer Day and Melissa Rivera                                                                                    http://www.appliedemotionalmastery.com/contact



Monday, November 9, 2015

BECOMING IS BETTER THAN BEING


A popular saying in the 60’s, ‘Becoming is better than being’ expressed the idea that growth was more desirable than a permanent state. It is a notion whose time has come again – this time around not so much as an ideology but as a result of research - research that I for one, am thrilled to read.
As a young (and very average) student ballet dancer ‘back in the day’, I was fleetingly encouraged by a claim that to be successful required only two percent talent and ninety-eight percent hard work. Unfortunately, my hard work seemed to go unnoticed and I felt increasingly discouraged and timid, gradually withdrawing from situations where my lack of self-confidence might be reinforced. The success I sought eluded me until I finally applied the hard work to the areas in which I was perceived to have ‘talent’. Two different careers later I discovered that I had been raised with a not-so-helpful ‘fixed’ mindset; when talent and abilities are praised and rewarded, and mistakes and efforts that fall short are indicators of lack of ability and to be discouraged or avoided. Conversely, a ‘growth’ mindset -viewing faults and failure as opportunities for growth- is a mindset that, I discovered, not only gradually reveals untapped abilities but opens doors of previously unimagined possibilities.
The terms ‘growth mindset and ‘fixed mindset’ were coined by one of the leading researchers in the field, Professor Carol Dweck at Stanford University, who is also often credited with popularising the ‘Becoming is better than being’ quote. Her research has attracted increasing attention among educators and mental health professionals because her findings show that, rather than focusing on intelligence and innate achievement, it is far more important to reward effort, creative strategies, and perseverance.
This growth mindset is all about ‘becoming’. It views the process; the effort; the ‘journey’; the growth itself as having more value than ‘being’ in the accomplished state. Although we are all inclined to praise intelligence and ability in both ourselves and in our children, research shows that this actually creates a ‘fixed mindset’ resulting in fragile people without the resilience needed to effectively tackle adversity or to persevere in the face of difficulty. With such a mindset, when we feel rejected or disappointed, we immediately think ‘I’m not likeable. I’m not approved of – I’m not a good enough person’, feeling guilt or shame for having done something negative or failed to achieved a goal. However, with a growth mindset we think ‘I am not happy with what I did. It’s inconsistent with my values. How can I better understand it? What can I learn from it? How can I make up for it and improve in the future?
Dweck is often asked to compare her findings with the ever-popular Cognitive Behavioural Therapy (CBT), and her response is particularly interesting. “CBT often says “Don’t think you’re not a smart person because you didn’t get an A. Look at all the other A’s you got – you’re a smart person.” But in the mindset framework, we’re saying “Get out of the smart-person framework entirely, Stop thinking about that the good or bad measures you but rather think of yourself as a work in progress.” CBT asks you to find evidence to challenge the argument, and we’re saying it’s the wrong argument.”
I find this particularly interesting because it validates and supports our work with Applied Emotional Mastery – where we focus on the feeling state and using the management of emotions to help better understand, learn from, and continuously improve – whether it’s in relationships, parenting, managing others or opening our own mind up to more possibilities; in other words to develop a growth mindset.
So, as we approach a new year again, why not start treating your mistakes, and your children’s mistakes, as exciting, interesting, perfect opportunities for learning and growth, and for building resilience. Had that been my mindset as a young dancer, who knows, age aside I might still be prancing around ‘en pointe’!

Friday, June 5, 2015

MIND THE UNDERCURRENT


I was once invited to give a workshop to a team of educational psychologists. One of them was not happy to be there; ‘I don’t need this,’ she grumbled, ‘I leave my emotions at home!’ I hope by the end of the training she’d had a change of heart. You can’t leave your emotions at home any more than you can leave your head, (much as we all might sometimes wish to!) Of course we would all like to think we can control our emotions, put them on hold, suppress them or even avoid them altogether. But no matter how good we get at this, if our words and actions are not congruent with how we actually feel, we are inauthentic and we risk being perceived as such. Even if you’ve practiced your body language and facial expressions down to a T, even if you have blocked your emotion from your own awareness, you will emanate what you are really feeling – and it’s going to be picked up. This is evidenced by research, both on the heart’s electromagnetic field (see HeartMath.org - Research) and on the brain’s mirror-neuron system using fMRI and other analysis (Siegel 2010), as well as in a plethora of other research studies – not that we need research to know it; I imagine many of you reading this have had personal experiences with this phenomena.  

Human beings are like an iceberg that is 90% submerged under water, with only 10% being visible. If a storm comes through from east to west you might be forgiven for believing that the iceberg will move west with the storm. However, if there is an undercurrent going in another direction, the iceberg will move with the current, because the current controls 90% of it. The same is true of us humans. The only difference being that we like to think we can control everything with our 10% and discount the power of our undercurrent – our emotions.

Knowing and being with our true emotions, daring to fully look ‘underneath’ so we can discover what our emotions are telling us, is the work of emotional mastery. It is also, ultimately, to develop the self-regulatory skills that, when we choose to use them, generate a feeling that is aligned with our actions (rather than feigning an emotion or control). We all have the ability to do just that – even in these times of distraction, over-stimulation, anxiety and chaos. Your ability to both understand your emotions and to manage them so you can generate a coherent, centred state when you need to, -to manage that undercurrent- is also a part of human nature and when you use that ability, it will positively affect everyone around you; “your field effect” can give you more authenticity and believability than anything else you do. In all my years of working on myself, and with parents, executives, teachers, management teams, and all those who are not in charge of anyone but themselves, I have found this to be a universal truth. 

Suggestion:  Post something by your front door to remind yourself of the impact you have – with your words as well as your 'field effect'- as you walk out into the world. Take a deep breath with a long exhale - and smile :-)  Throughout your day, check yourself and your feelings in your body: ask yourself Am I congruent? 

I used to post a quote by General Lee by my front door; “If you do not enjoy what you’re doing, you will be found out.” 

Happy summer everyone! 

 

Friday, November 25, 2011

Care Over Cash - A Female Thing?


 “If only women were in charge …. “ sighed a man to his companion next to me on the train, as he closed his newspaper. Not the first time I’ve heard that remark, or said it myself! What do we mean by this? I know what I mean – that the qualities we associate with the ‘female brain’ – nurturing, gathering, relationship skills, flexibility and openness, care and compassion – seem to be in short supply in many corners of the world these days, and if they were more present there would be less suffering and greed.
Imagine for a moment, the proverbial corridors of power, political or corporate, but where everyone has more flexibility, openness, and compassion – it might look something like this: everyone approaches cultural diversity as a strength as opposed to as an obstacle. Imagine everyone prioritising their relationship skills - this could mean more effective teams, globally as well as locally, all being managed with emotional intelligence, dialog flowing and compromises and decisions reached. Last but not least, imagine compassion being a quality valued and required by all people in power – surely we would see more inclusiveness and more ethical decisions on every level; we would see the prioritization of care over cash; and social responsibility would be something people, leaders, have rather than a buzz-word they use.
Traditionally’ the qualities in these imaginings are considered ‘female’, (which I presume is what the sighing man on the train was referring to). However, I believe we all know that everyone, regardless of gender, has the capacity for these qualities. Even though our brains are wired differently – this is as much the result of ‘training’ as it is biology. Contrary to conventional belief, men are not slaves to testosterone, and compassion & relating is not the sole territory of women. According to Dr Louanne Brizendine, author of 'The Male Brain', there is plentiful research showing that the adult male brain has great capacity for both devotion and nurturing.
SO, on that note I’m going to adjust my thinking about this ‘leadership’ subject and instead of ‘If only women were in charge’, I’ll be thinking about and imagining everybody in leadership positions accessing their innate abilities for compassion, openness, and relating. The imagination is a powerful thing ….maybe it will make a difference, however small! Won’t you join me? :-)